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Login issues: moderators@myhorsez.com
Submit an appeal against ban: moderators@myhorsez.com
Infringement (copy)rights: NTD procedure and form
Other contact info@myhorsez.com
It is also possible to contact the Service Desk in the game itself. The ServiceDesk can be reached via the 'ServiceDesk' heading when you are logged in to the game.
My Horsez is a trade name of Marlinda Design.
Located at Schepenenveld 151, Apeldoorn. No visiting address.
KvK: 34384821
BTW nr: NL001104148B03
Privacy Statement My Horsez
Version: April 19th, 2024
We process personal data only for the purpose for which it was provided and in accordance with the General Data Protection Regulation.
About us
Marlinda Design
Acting under the name My Horsez
Schepenenveld 151, 7327DB, Apeldoorn
CoC: 34384821
What data do we process?
When you register an account and log in, we process your personal data. The following personal data may be processed by us:
The processing of the above personal data is necessary for the performance of our agreement under which you can play our game. The data is necessary to create an account for you, to grant you access to your account, and to prevent misuse of the game My Horsez. Without the above data, it is not possible to create an account and play the game My Horsez.
Who do we share personal data with?
Your data, or part thereof, may be disclosed to third parties.
Firstly, we have an external server with a Dutch party. This party hosts our website and also manages backups of the website.
Additionally, we use external payment programs to enable you to make purchases within our game. These programs process your data to process your payments.
Furthermore, we share general statistical data with third parties to provide an impression of the audiences of our website.
Security of personal data
We and our processors have taken appropriate technical measures to secure personal data against loss or other forms of unlawful processing. These measures ensure a security level that is appropriate to the data we process.
These security measures include regular software updates to our server, concerning security and firewalls. Additionally, passwords are stored encrypted in the database. We also use an SSL connection on the website to encrypt website traffic. Furthermore, our database is secured with a password, and access to the database is limited to authorized persons who must log in with a password.
Retention period
Your data will not be retained for longer than necessary for the purpose for which it was received.
Your personal data will be retained until you terminate your user account. At that time, we will retain your data for an additional 5 years after your termination to allow you to return to the game with your account. After this period, the personal data will be anonymized, so they can no longer be traced back to you. Please note that you will no longer have access to your account after this period.
Messages you post on our forum will remain visible on our forum to avoid gaps in topics. When your account is anonymized, personal data from these messages will also be anonymized.
The above periods apply unless there are further legal obligations for us to retain and/or make the data available.
Cookies
To ensure the best possible functioning of this website, cookies are used. A cookie is a small file sent by this website and placed on your peripheral equipment by your browser.
To store your login session, a session cookie is placed. With the help of this cookie, we store data and preferences during the period you visit our website (the session). This cookie ensures that we know if you are logged in and which account you are logged into. This cookie is deleted at the end of your session.
Analytical cookies
In order to understand how visitors use our website and optimize its usage, we utilize analytical cookies.
Therefore, we place cookies from Google Analytics. Further information regarding Google Analytics' policies can be found here: [https://www.google.nl/intl/nl/policies/privacy/] For privacy purposes, we have configured Google Analytics to mask the last octet of the IP address. Additionally, data sharing is disabled. Google Analytics cookies are retained for a maximum of 2 years.
Google is located in the United States. Consequently, your data may be transmitted, stored, and processed in the United States. The transfer of this data is based on the EU-US Privacy Shield Framework, ensuring an appropriate level of protection for the processing of personal data.
Marketing cookies
To ensure our advertisements reach the appropriate audience, we employ marketing cookies.
Therefore, we place cookies from Facebook. Further information about Facebook's policies can be found here: [https://www.facebook.com/legal/FB_Work_Privacy] Facebook cookies are retained for a maximum of 1 year.
Facebook is located in the United States. Hence, your data may be transmitted, stored, and processed in the United States. The transfer of this data is based on the EU-US Privacy Shield Framework, ensuring an appropriate level of protection for the processing of personal data.
Disabling and removing
Would you like to disable or remove cookies? You can do so via the form at the bottom of this page or through your browser settings. Please consult your browser's help function to learn how to do this.
You can find more information on how to disable cookies via the website Your Online Choices [https://www.youronlinechoices.com/uk/]
Note: It is possible that, after disabling/removing cookies, certain parts of the website may no longer function/be accessible.
Social media and links
On our website, you may encounter links to external websites. By clicking on a link, you will navigate to a website outside of My Horsez. These external websites may use cookies. We kindly refer you to the cookie or privacy statement of the respective website.
To facilitate sharing content from this website via Facebook, this website includes a social media button. Please review Facebook's privacy statement to understand their privacy practices: [https://www.facebook.com/privacy/explanation]
Rights
You always have the right to withdraw consent for the processing of your data. The withdrawal of this consent does not affect the lawfulness of the data processing based on your consent before such withdrawal.
You also have the right to access your personal data and the right to rectify your personal data. If you want to know which personal data we process about you, you can submit a written request for access. If your data is incorrect, incomplete, or irrelevant, you can request us in writing to modify or supplement your data.
Additionally, you have the right to erase your personal data, the right to restrict processing, and the right to object to processing. Furthermore, you have the right to data portability. You can submit a written request for these rights as well.
You have the right to lodge a complaint about how we handle your data. You can submit this complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
If we are the data controller, we will process your request within 4 weeks. If we are only the data processor, we will refer your request to the data controller, who will then handle your request.
For the purposes of this policy, written requests include email. You can email your request to us at info@myhorsez.com or submit it via the ServiceDesk.
Changes
We reserve the right to make changes to this privacy statement. The changes will take effect at the announced time of entry into force.
TERMS OF USE
Version : 11-06-2024
Last modified : 11-06-2024
INTRODUCTION
Please read these Terms of Use (“TOU”) carefully, as it constitutes a legally binding agreement between you and Lirio Games. These TOU include the applicable terms and conditions when using MyHorsez and related services.
By creating an Account and/or playing MyHorsez, you acknowledge that you have read, understand, and agree to be bound by these terms. You also agree to be bound by the additional rules, available at [Rules]. In case you do not agree to these terms, you must not create an Account or play MyHorsez.
Access to MyHorsez is granted to individuals who are 18 years old or above at the time of registration. If you are younger than 18 years old, you need to get permission from your parent(s) or legal guardian(s) to use MyHorsez, and they must read and accept the TOU on your behalf. By registering, you expressly affirm that you are 18 years old (or older) or that you’ve gotten the consent of your parent(s) or legal guardian(s).
PRIVACY
We believe it is important to be transparent about how we process your personal data. For more information we refer to our privacy policy which can be found at [Privacy Policy].
Terminology
The following definitions are used in the TOU:
“Account” means a personal account created by you to play MyHorsez;
“TOU” means this end user licence agreement, including any amendments to this end user licence agreement from time to time;
“Pluscoins” means in-Game credits purchased by the User for money;
“MyHorsez” means the game created by Lirio Games and known as MyHorsez, as modified, patched, updated and upgraded from time to time by or with the authorisation of Lirio Games;
“Intellectual Property Rights” means all copyrights, database rights, trade marks and other intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights;
“Lirio Games” means Lirio Games, a company incorporated in the Netherlands (KVK number 34384821) having its address at Schepenveld 151, 7327DB Apeldoorn;
“Premium Subscription” means any subscription that can be purchased within MyHorsez at any given time;
“Term” means the term of this TOU, commencing in accordance with Clause 10.1 and ending in accordance with Clause 10.2 or applicable legislation;
“Update” means a hotfix, patch or version update or upgrade (minor or major) to the Game;
“User” means the person to whom Lirio Games grants a right to use the Game under this TOU in accordance with the preamble to this TOU. Alternatively, the User will be referred to as “You” in this TOU;
“User Generated Content” means all works and materials (including text and images) that the User submits to MyHorsez or has created in MyHorsez;
“Virtual Goods” are all virtual goods in MyHorsez, including but not limited to coins (virtual game currency), ranches, horses and other items that are a part of MyHorsez
Account
Rules of conduct
Pluscoins & direct purchases
Premium Subscription
Intellectual Property Rights
All intellectual property rights to MyHorsez are owned by Lirio Games. This Agreement does only provide for a license and does not transfer and/or sell any intellectual property rights to MyHorsez or to any copy thereof. All rights that are granted to you are expressly mentioned in and are limited by this TOU, which means that no license, permission or right of access shall be implied.
User Generated Content
Conformity
Liability
Term & termination
Complaints
Modification of this TOU
Lirio Games has the right to change the terms and conditions of this TOU. You will be notified in advance of any updated and/or changed terms and conditions of the TOU via MyHorsez and/or the e-mail address which is connected to your account. In case you keep playing MyHorsez after a change of the terms and conditions, this means that you accept the changed terms. In case you do not want to be bound by the amended terms and conditions, you have the right to terminate this TOU.
Miscellaneous
If you have any questions about this TOU, please contact Lirio Games at info@myhorsez.com
Of course, at My Horsez we find it important to provide a safe environment for children. Therefore, on this page we would like to provide you with some advice in the field of online safety. We would also like to inform you about what we do ourselves in the context of online security.
What is My Horsez?
My Horsez is an online horse game, where you as a player start with a mobile home and 3 stables on your own ranch. When you start the game you will be given a tutorial of the game, where the most important options of the game will be explained. You will also get your first horse! After this, the game can begin and you can follow the levels, buy items for your horse, saddle your horse, expand your ranch, breed foals and much more. The game also has an active community of horse lovers, with whom you can get in touch via the forum or in-game messaging functionalities. The game is completely free to play. However, paid options are also offered in the form of a special online currency (the 'pluscoins') and a premium membership.
What does My Horsez do in the context of online security?
What can you do as a parent/guardian?
About reporting content and/or contacting our team
Online safety advice
Online safety advice
Grow your stable & breed the most beautiful horses!
Get to know other horse lovers. We have active players of all ages!
Escape everyday life & discover our virtual world.
The game can be played on your laptop, tablet and mobile!
Forum messages worldwide
Members have already registered worldwide!
Different horse breeds
Read the Privacy Statement for information about how we handle your data. If you are under the age of 18, you need permission from your parents to be able to become a member of the game.
MyHorsez.com is a project of Marlinda Design
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